About Us

Our Guarantees

Privacy Policy
We protect any data collected from you, concerning you. By using our services, you agree to the privacy policy of Galaxy Web Services
We protect your information

We collect your basic information while signup which is stored in our database. We would not sell or distribute your personal information to anyone.

Why we collect your information

We collect your basic information such as your full name, e-mail address, address and phone number in order to prevent fraud measures.

Information Disclosure

We do not disclose your information to any third party individuals. However, we may disclose your information to law enforcement agencies without any consultation of the client.

Change in privacy policy

Galaxy Web Services reserves the right to change their privacy anytime without prior notice

Any Questions?

If you have any questions regarding our privacy policy, feel free to contact us anytime.

Customer Service

Service Facts

  • 1 Hour Response
  • 99.99% Uptime SLA
  • No Bandwidth Overages
  • Money Back Guarantee
  • Weekly Backups
  • Instant Activation

Hardware Facts

  • Enterprise Class Servers
  • RAID10 Storage
  • 2 Gigabit NIC
  • Hardware RAID
  • ECC Registered RAM
  • Redundant Power

Operating Systems

  • Ubuntu 10.04
  • Debian
  • FreeBSD 8.0/9.0
  • CentOS 5.4/5.5/6.0
  • Gentoo 201111
  • Windows Server 2008
Rapid Deployment

Rapid Deployment

We have an instant setup policy for all of our shared hosting & reseller hosting plans.

Terms of Service

Galaxy Web Services Terms of Service

Terms of Service
The Terms of Service of Galaxy Web Services are listed below. Any customer who signs up with us agress to these Terms of Service.

Account Setup

As soon as the payment is made, Galaxy Web Services would setup your  account instantly without any delay and the details would be e-mailed to you to the e-mail address registered with us. If the e-mail address entered by you while signup was incorrect, you would have to raise a ticket to our sales team requesting to re-send the e-mail to the correct e-mail address. Dedicated Server setup may take upto 72 business hours. Please be noted that Dedicated server setup can take upto 7 business days and VPS setups can take upto 48 hours in case we are out of stock. All Windows VPS plans come with trial license and clients would need to use their own license.

Acceptable Use

You agree not to run/host the following content on our servers:

  • DoS/DDoS Scripts
  • Phishing
  • Child Porn
  • IRC Bots
  • Hacking Activities
  • Malware
  • Pirated Software
  • IP/Port Scanners
  • Pulic Rapidleech
  • Mail Bombers/Spam Scripts
  • or other CPU consuming scripts/applications


You agree to pay for the services you purchase from Galaxy Web Services. You agreee to pay Galaxy Web Services well in advance at least 3 days before your service due date. Galaxy Web Services will send an invoice 14 days before your due date in order for you to have enough time to pay for your service(s). All shared hosting, reseller hosting and Linux VPS plans which remain unpaid will be suspended after 24 hours and would be terminated after 5 days. However, Windows VPS and dedicated server plans would be suspended instantly and terminated after 24 hours.

Payment Methods

Galaxy Web Services currently accepts payments via PayPal. If any dispute is raised from the payment processor’s side, your service will be immediately suspended and a fee of $25 will be leived to re-activate your service(s).


If you no longer want to use our service(s) and wish to cancel them, you may do so anytime by opening a ticket to the billing department at least 3 days before your next due date. If you want to take advantage of our money back policy, you may raise a ticket to our billing department for the same with the reason.

Backup & Data Loss

Galaxy Web Services offers backup facility with it’s shared hosting, reseller hosting and VPS services. However, it would be the responsibility of the client to backup their file(s) regularly. If there is any data loss due to any mishap, Galaxy Web Services is not responsible for the same. If any service is suspended for non-payment or DMCA notice, backup would not be provided.


Galaxy Web Services would not tolerate any abuse of it’s network or CPU on any of it’s VPS plans. If we notice any abuse of your VPS hosted with us, the VPS would be immediately suspended and an e-mail would be despatched to the client with the details.

Price Change

Galaxy Web Services reserves the right to change the price of it’s service(s) without any prior notice to it’s clients.


You acknowledge and agree that Galaxy Web Services exercises no control and accepts no responsibility for the content passing through it’s host computers and it’s network. Neither Galaxy Web Services, it’s employees, agents, suppliers, merchants, licencors would make warranty of any kind such that the services of Galaxy Web Services would not be interrupted or would be error free.

Galaxy Web Services reserves the right to cancel the service and issue a full refund for the amount paid if it finds something unacceptable.

Fair Usage Policy

Galaxy Web Services doesn’t tolerate abuse of its resources in any manner. We wouldn’t tolerate abuse of resources such as CPU, I/O speeds etc. Our unmetered VPS plans are subjected to 20 TB FUP.

Change in ToS

Galaxy Web Services reserves the right to change their terms of service anytime without any prior notice.

Any Questions?

If you have any questions regarding our terms of service, feel free to contact us anytime!


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